Terms of Use
1. Acceptance of Terms
Welcome to The Body (“we,” “our,” or “us”). These Terms of Use (“Terms”) apply to our services: the website and web portal at teamthebody.com and The Body apps for iOS and Android (together, the “Services”). By creating an account, or by accessing, downloading, installing, or using any of the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.
The Services are published by Carlos Porras (Costa Rica) together with fitness and wellness instructor Daniela Masís, who creates the classes and coaches members.
2. Description of the Services
The Body is a fitness and wellness platform that provides on-demand video classes, including strength training, Pilates, mobility and recovery, and mindful movement. The Services are available on the web at teamthebody.com, on iOS (Apple App Store) and on Android (Google Play Store). One account works across all of them.
Daniela also coaches some members personally. For them, the Services include Workouts: the workout plan she prepares, exercise demo videos, a place to record how each workout went, and her replies (see section 6).
3. Eligibility
You must be at least 13 years of age to use the Services. By using the Services, you represent and warrant that you are at least 13 years old. If you are under 18, you must have parental or guardian consent to use the Services. Coaching programs and Workouts are for adults only: you must be 18 or older to use them.
4. Account Registration
To access certain features of the Services, you must create an account, on the website or in the apps. You agree to:
- Provide accurate and complete information during registration, including an email address you control
- Keep your login credentials secure and confidential
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
5. Subscriptions and Payments
5.1 Free and Paid Content
The Services offer both free and premium content. Access to premium content requires an active paid subscription, which unlocks premium content on every platform where you sign in with the same account.
5.2 Subscription Plans
We offer auto-renewable subscription plans, including but not limited to monthly and annual options. Subscriptions are purchased in the iOS or Android app. Subscription details, including pricing and duration, are displayed in the app at the time of purchase.
5.3 Billing
All subscription payments are billed and processed by the Apple App Store or Google Play Store, not by us. By subscribing, you agree to the payment terms of the respective store. Your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date.
5.4 Cancellation
You may cancel your subscription at any time in your Apple App Store or Google Play account settings; it can only be cancelled through the store where you bought it. Cancellation takes effect at the end of the current billing period, and you will continue to have access to premium content until then. No refunds will be issued for partial billing periods; refund requests are handled by the store under its policies.
5.5 Price Changes
We reserve the right to change subscription prices. Any price changes will take effect at the start of the next billing period following notice to you. Your continued use of the Services after the price change constitutes acceptance of the new price.
6. Coaching Programs and Workouts
6.1 Access
Daniela gives access to Workouts and to her coaching programs to the people she coaches, by invitation or directly on their account. She may set, pause or end that access. Access to a coaching program or to Workouts does not include a premium subscription, and a premium subscription does not include coaching.
6.2 Fitness Coaching, Not Medical Care
The workouts Daniela prepares are fitness training. They are not medical advice, diagnosis or treatment, and your workout log is not a medical record. Check with a healthcare professional before starting or changing your exercise, and follow their advice over anything in the Services.
6.3 Listening to Your Body
Train within your limits. Stop if something hurts, and if it doesn’t ease, check with a healthcare professional. You can tell Daniela about discomfort, ask for a change to an exercise or skip a workout at any time.
6.4 Not Monitored in Real Time
Daniela reads your check-ins, notes and messages, but not in real time, and she may not see them for some time. Never use the Services to ask for urgent help. In an emergency, call your local emergency number (911 in Costa Rica and the US).
6.5 Your Workout Data
We save how your workouts went only with your explicit consent, and you can withdraw it or delete your workout history at any time, as described in our Privacy Policy.
7. Account Deletion
You may delete your account at any time in the app, on the website, or by emailing us, as described on our Delete your account page. Upon deletion:
- Your account and associated personal data will be permanently removed, as described in our Privacy Policy
- Deleting your account does not cancel a store subscription. Cancel any active subscription in your Apple App Store or Google Play account settings to avoid future charges
- Deletion is permanent and cannot be reversed
8. User Conduct
8.1 General Conduct
You agree not to:
- Use the Services for any unlawful purpose
- Share your account credentials with others
- Attempt to gain unauthorized access to the Services or their systems
- Copy, distribute, or reproduce any content from the Services without authorization
- Use the Services in any way that could damage, disable, or impair their functionality
- Reverse engineer, decompile, or disassemble any part of the Services
8.2 Community Content (Comments)
Members can post comments on classes. You are responsible for the comments you post, and they must be respectful and relevant to the class. You agree not to post content that:
- Harasses, bullies, threatens, or intimidates anyone
- Is hateful or discriminatory, including on the basis of race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, age, or body size or shape
- Is sexually explicit or sexual in nature
- Depicts, promotes, or threatens violence, or encourages self-harm
- Is spam, advertising, or unsolicited promotion
- Is false or misleading, including health, medical, or fitness misinformation
- Infringes the rights of others, or shares another person’s personal information without their consent
We have zero tolerance for objectionable content and abusive users. We may remove any content that violates these Terms, at any time and without notice, and may suspend the commenting privileges of users who post it or permanently terminate their accounts.
Reporting and blocking. You can report any comment by choosing “Report” from its menu, on the website or in the apps. You can also block a member, after which you will no longer see their comments; they are not notified, and you can unblock them at any time. Reports are confidential: we do not tell the author who reported their comment.
Review. We review reported content within 24 hours. When it violates these Terms, we remove it and can suspend the commenting privileges of the account that posted it, so it can no longer post or edit comments and its comments are hidden from other members. You can also report content or ask about a moderation decision by emailing us at contact@teamthebody.com.
9. Health and Fitness Disclaimer
9.1 Not Medical Advice
The content provided through the Services, including all fitness and wellness classes, is for informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
9.2 Consult Your Doctor
You should consult with a qualified healthcare professional before starting any exercise program, especially if you have any pre-existing medical conditions, injuries, or health concerns. You assume all risks associated with the use of any content provided through the Services.
9.3 Exercise at Your Own Risk
You acknowledge that physical exercise involves inherent risks of injury. You agree to exercise within your own limits and capabilities. The Body, its instructors, and affiliates shall not be liable for any injuries, damages, or health complications resulting from your use of the Services or their content.
10. Intellectual Property
10.1 Our Content
All content available through the Services, including but not limited to videos, images, text, graphics, logos, and audio, is the property of The Body or its content creators and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
10.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and their content for personal, non-commercial purposes, subject to these Terms.
11. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information (including your workout data), and which cookies and local storage the website uses. By using the Services, you consent to the practices described in our Privacy Policy.
12. Third-Party Services
The Services rely on third-party services, including:
- Apple App Store and Google Play Store for app distribution and subscription payments
- RevenueCat for subscription management
- Microsoft Azure for hosting, data storage and profile photos
- Brevo for account and subscription emails
- BunnyStream (bunny.net) for video streaming
Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party services.
13. Modifications to the Services and Terms
13.1 Changes to the Services
We reserve the right to modify, update, or discontinue any part of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
13.2 Terms Changes
We may update these Terms from time to time. We will notify you of material changes by updating the “Last Updated” date and providing notice within the Services. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
14. Limitation of Liability
To the maximum extent permitted by applicable law, The Body and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, personal injury, or damages arising from your use of or inability to use the Services.
Our total liability to you for any claims arising from or related to these Terms or your use of the Services shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim.
15. Indemnification
You agree to indemnify, defend, and hold harmless The Body and its officers, directors, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney’s fees) arising from your use of the Services, your violation of these Terms, or your violation of any rights of a third party.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Costa Rica, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Services shall be resolved in the courts of Costa Rica.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and The Body regarding your use of the Services and supersede any prior agreements.
19. Contact Us
If you have any questions about these Terms, please contact us at:
The Body, published by Carlos Porras (Costa Rica)
Email: contact@teamthebody.com